Cancellation and Refund Policy
Reservation & Deposit
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A signed rental agreement and a non-refundable deposit of $250 is required to secure the event date.
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The reservation is not considered confirmed until the deposit and signed agreement are received.
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Deposits are applied toward the total rental balance.
Cancellation by Renter
All cancellation requests must be submitted in writing (email or letter).
Refunds are issued according to the following schedule:
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More than 21 days before the event:
Refund of all payments except the non-refundable deposit.
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14 -21 days before the event:
50% of total rental fees refunded (deposit remains non-refundable).
Less than 14 days before the event:
No refund will be dispersed.
Rescheduling
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Requests to reschedule must be made in writing or email.
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If the request is made more than 21 days before the event, the deposit may be transferred to a new date one time only, subject to availability.
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Rescheduled events must occur within 2 months of the original date.
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Rescheduling within 20 days of the event will be treated as a cancellation.
Cancellation by Event Space
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If the event space must cancel due to unforeseen circumstances (e.g., facility damage, safety concerns), the renter will receive a full refund of all payments made, including the deposit.
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The event space is not responsible for additional costs incurred by the renter (e.g., vendors, catering, travel).
No-Show Policy
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Failure to arrive or use the space on the scheduled event date without prior written cancellation will be considered a no-show, and no refunds will be issued.